Send Private File Requests & Track Responses
![private file requests to obtain files](https://filemail.b-cdn.net/cms/use_file_request_to_get_files_from_specific_people_45e2efc256.webp)
Collect files by sending file requests to specific individuals. They don’t need to register and don’t need to install anything. People you request files from can use drag and drop functionality to upload files to you in a privately and securely.
The file request page can be tailored to fit in with your brand. The file upload form on the page can have custom fields so you can obtain the information you need.
How Much Time Do You Waste?
Looking for files in your inbox
Asking clients to send you files
Checking who sent you which file
Reminding clients to send you files
How To Use File Request To Receive Files
Submit the email addresses of the people you would like to collect files from.
We will send them an email with a secure link to your upload page.
Files uploaded by your clients will be sent to your Filemail account.
Filemail will notify you when files have been shared with you.
People who have not responded will automatically be chased-up.
Benefits Of File Request Feature For You
Provide Information
Create your file request with additional information to aid your clients and yourself in categorising what the request is about.
Track Responses
You’ll be in the know when it comes to who has responded to your file requests. You’ll also know how many files they shared.
Automatic Reminders
Chasing clients can cause you to lose precious time. Let Filemail automatically do the chasing for you, so you can work on other things.
Custom Upload Forms
The file request upload form lets you add custom fields, so you can obtain all the information you want.
Receive Big Files
Your inbox can only allow files of on average 20 MB in size, but with Filemail you can receive large files of any size.
Real-Time Notifications
When someone responds to your file request, by uploading a file into your Filemail account, you will be notified immediately.
Benefits For Your Clients
No Need To Register
Your clients can share files with you, without having to download or install an app, or sign-up with us.
Drag and Drop Functionality
Your clients can easily upload multiple files and folders with drag and drop functionality, and then click on Send.
Brand Consistency
You can customise the file request pages to look like your website and brand, to ease any fears your clients may have.
Make It Easy For Your Clients to Share Files With You
- Any Type
- Any Format
- Any Size
- Any Device
- Any Platform
- No Account Needed
![Share files easily](https://filemail.b-cdn.net/cms/share_files_easily_2785bd0637.webp)
Robust Security
End-To-End Encryption
We encrypt your data in transit to ensure it is protected.
Anti-Virus Protection
All files uploaded to Filemail’s cloud are scanned for viruses.
Password-Protection
Password protect your files for additional security.
Compliant
Compliant file sharing with a range of mandates.
Customers Ask, We Answer
A file request is a way to collect files from people in a private, easy, secure manner.
We have no limits on how many requests you generate.
We make no distinction between receiving files via a file request or a different method permissible by Filemail. There are limits to how many files you can receive, which are to do with your subscription plan. You can not go over your set storage capacity. The good news is, you can purchase additional storage.
Please check out the following article in our Knowledge Base: How to create a file request using Filemail.
Still have questions, check out our FAQ or contact customer support.